AI and Banking: A Perfect Marriage For A Satisfying Customer Experience

Artificial Intelligence is all about identifying patterns and then delivering services that are customised and ensure a satisfying customer experience. And, one sector that needs this service desperately is banking. While some think AI is new, it has been driving the sector for long. The benefits of AI in banks and credit unions are widespread, reaching back office operations, compliance, customer experience, product delivery, risk management and marketing to name a few.

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